If you can commit to our choir annually then we get to spend more time arranging great songs and organising exciting gigs - and less time administrating you! We are more than happy to pass on the saving to you, the more you can commit, the better the saving. We also want to reward a higher level of commitment from members because we know that people get so much more if they create a sustainable routine of singing in their day to day.
How long is my commitment for the annual pay monthly plan?
A year. It is still an Annual plan but by paying monthly you still get a saving for your commitment and the membership is split into manageable monthly payments. If you sign up for this plan then you are still committed for a year. However, if you wish to cancel within this term, you can revert to a FLEXI Monthly plan (what you would have been on for flexibility - and pay an early cancellation fee worked out as follows; Months with us @ £40 minus fees already paid. We have since introduced a 4 month get out clause where if you have paid for 4 months (approximately the equivalent of a term), you can cancel with no other fees.
Do you offer refunds?
We do not offer refunds unless something has been charged in error. We have Pay As You Go plans for those who are not yet sure if they want to commit for a year, so if you are unsure, choose one of those (monthly or termly) and you can upgrade to an Annual plan whenever you want, should you want to. Please refer to our membership policy on our website footer for our cancellations policy on Annual Plans.
Do you offer concessions?
Yes we do, we offer the following concessions, if you fall under one of these categories then apply CONC30 as a discount code on annual one off membership or CONC30MONTH for annual monthly payments. This will reduce your membership by £30. Concessions are only applicable to Annual Memberships and Annual Pay Monthly Memberships. You are limited to one concessions discount per membership. We can only operate concessions on a trust basis so please consider not using the code if you don’t need to so we can prioritise those that do. We reserve the right to withdraw our concessions policy if misapplied. Please check the following concessions definitions to see if it applies to you: Senior/Retired - If you are officially retired or aged 66 or over. Family - It’s a family affair! For those who have a spouse or family member also paying choir membership (including any multiple household members). This should be applied to all family members. I.e mother/daughter, spouses, long-term partners. Unemployed - For those who are receiving jobseekers allowance, or the self-employed going through a difficult patch, no questions asked. Students - Students in full-time or part-time education. Registered Disabled - If you have a registered disability and receive benefits or a blue badge for example. NHS and emergency services workers. A small thank you for the work you have done over the last few years and continuing forwards.
Do you charge extra for learning resources?
No. Unlike some other choirs, we believe that your membership should include the core tools to learn the repertoire we teach. And so all learning resources are included in your membership and fully accessible through your member's area using your registered email address to login!
Can I pay weekly?
No. Unfortunately we don't have the facilities or support team to manage payments weekly at sessions. We offer PAYG monthly and termly for those that want the option of a shorter commitment although we recommend the annual memberships for the best savings! We also believe that in order to get the most out of choir, a degree of commitment is necessary. We also run a workshop series if you are looking for one-off events.
Do you accept cash?
No. All payments are handled through the website using Stripe's secure card payments. We no longer accept cash or cheque or accept payment through BACs.
stay tuned to soul choirs!
We send a newsletter each term to all subscribers outlining our programme and including promotions of our regular choir activities, performances, workshops and social events. We will never spam you and you can unsubscribe anytime.